Rachel Goldberg, health information management assistant at Life Care Center of Hilo, Hawaii, helped a resident who had a stroke complete a book. The resident was in the process of writing the book when his stroke occurred, and thanks to Goldberg’s assistance, he was able to finish this goal. “Without her, I could never have put it together,” the resident said.
Lee Guillermo, social worker at Life Care Center of Hilo, Hawaii, provided a resident not only with transitional support but also with personal support. The resident had come to the facility from living on his own, and he had no family to help him sell his apartment and truck. Guillermo stepped in to take phone calls from the real estate agency, help the resident pay his bills and sell his truck.